Terms of Service

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When buying an item, you agree that: (i) you are responsible for reading the full item listing before making a commitment to buy it: (ii) you enter into a legally binding contract to purchase an item when you commit to buy an item and you complete the check-out payment process.

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The prices we charge for using our services / for our products are listed on the website. We reserve the right to change our prices for products displayed at any time, and to correct pricing errors that may inadvertently occur.

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Fulfillment, shipping, and delivery

You are responsible and shall cover all expenses (including but not limited to taxes, duties, and shipping costs) and clear customs if and as applicable to your Products and their delivery to the Customer. Printful delivers Products to Customers to most places in the world. There might be some countries we cannot deliver to because of international legal restrictions or shipping carrier limitations. Printful, at its own discretion, may offer same-day fulfillment for User’s Products warehoused at Printful’s facilities ensuring that such Products are packaged and prepared for shipping within the same day a Customer has placed an order. To be eligible for the same-day fulfillment, the Customer’s order must be placed within a window of time (as defined below), depending on the warehouse where the User’s products for the order are stored: Charlotte, NC and Canada—12 p.m. (EST) Barcelona, Spain—12 p.m. (CET) Riga, Latvia—12 p.m. (EET) Same-day fulfillment may become unavailable and Printful shall not be held liable for failure to perform such fulfillment within the same day if: any external causes such as accidents, unforeseeable government measures, pandemic, fire, flood, “acts of God”, or other actions or events beyond our reasonable control occur; the ordered Products you warehouse at our facility are out of stock; there’s a wrong, invalid, or misspelled delivery address indicated on the order; the order contains items other than the Products warehoused. Additionally, there may be limited availability of same-day fulfillment on certain local holidays and high-volume shopping days including, but not limited to, Thanksgiving Day, Christmas Day, New Year’s Day, Black Friday, and Cyber Monday. In case Printful can’t ensure same-day fulfillment for other reasons not specified above, we’ll charge only the picking, shipping, and additional fees (if and as applicable) and refund you the fulfillment fee. By using the Warehousing Services the User agrees that some Products can be packaged and shipped separately and the User will cover all shipping costs associated with the Products.